Responsible Gaming – Fun with Control

Gambling should entertain, not become a problem. At Viggoslots we take responsible gaming seriously and offer you tools to stay in control. This page explains how to play safely, recognize warning signs and where to find help if needed.

Nobody gambles with the intention of developing a problem. But gambling can be addictive – just like alcohol or other pleasures. Self-awareness and clear boundaries are the key to long-term gaming enjoyment.

What is Healthy Gaming Behavior?

Responsible gaming means:

You play for entertainment, not to make money
You only bet money you can afford to lose
Gambling doesn't affect your financial obligations (rent, bills, food)
You take regular breaks and don't play for hours without interruption
You don't chase losses ("I need to win my money back")
Family, friends and hobbies don't suffer from your gaming behavior

If these points apply to you – great. Keep it up. If not, read on and use the tools described below.

Warning Signs – Recognize a Problem Early

Gambling addiction often develops gradually. Take these signs seriously:

Financial problems: You borrow money to gamble or delay bill payments
Time loss: You play longer than planned or lose track of time
Concealment: You lie about your gaming behavior to family/friends
Chasing losses: You increase bets after losses to "win it back"
Neglect: Work, relationships or health suffer
Emotional rollercoaster: Extreme highs after wins, deep lows after losses
Loss of control: You can't stop even though you want to

Recognize yourself in several points? Then it's time to act. That's not failure – that's strength. Accepting help shows courage.

Self-Control Tools at Viggoslots

We offer several features to manage your gaming behavior:

1. Deposit Limits

Set maximum deposit amounts for a specific timeframe:

Daily (e.g. €50 per day)
Weekly (e.g. €200 per week)
Monthly (e.g. €500 per month)

Once the limit is reached, you can't deposit more until the period ends. Limits can be lowered anytime (immediately effective) or raised (after 24 hour waiting period).

2. Loss Limits

Determine how much you can lose maximum. Example: €100 loss limit per week means you'll be stopped after €100 net loss.

3. Session Time Limits

Set how long you want to play per day (e.g. 2 hours). After time expires you're automatically logged out and receive a reminder.

4. Reality Check

Receive regular reminders during play (e.g. every 30 minutes). These pop-ups show you how long you've been playing and how much you've won/lost.

5. Self-Exclusion

The most radical step: block your account for a specific period.

Temporary: 24 hours, 7 days, 30 days, 3 months, 6 months
Permanent: Permanent exclusion (cannot be reversed)

During self-exclusion you can't log in, make deposits and receive no marketing materials.

How to Activate These Tools?

Go to "My Account" → "Responsible Gaming" or contact support via live chat. All limits are activated immediately or after a short waiting period.

Protection of Minors

Gambling is exclusively for persons 18 years and older. Viggoslots implements strict measures to protect minors:

KYC verification before first withdrawal (age proof required)
Automatic blocking of accounts upon suspicion of minority
No advertising on platforms primarily targeting minors

For parents: Use parental control software to block access to gambling sites. Tools like NetNanny, Qustodio or built-in protection features of Windows/macOS can help.

Help & Counseling – You're Not Alone

If you or someone you know has problems with gambling – there's professional help. Free, anonymous, confidential.

GamCare

Website: www.gamcare.org.uk
Offers free counseling and support for problem gamblers and their families. Live chat, phone helpline and self-help tools available.

GambleAware

Website: www.begambleaware.org
Provides information, advice and support for anyone affected by problem gambling. Self-assessment tools and treatment finder available.

Gamblers Anonymous

Website: www.gamblersanonymous.org.uk
Self-help groups across Europe. Meetings are free and anonymous. Exchange with other affected people can help enormously.

International Helplines

Depending on your country, additional helplines may be available:

France: Joueurs Info Service – 09 74 75 13 13
Germany: BZgA – 0800 1 37 27 00
Spain: Jugarbien – 900 200 225
Italy: Telefono Verde Gioco d'Azzardo – 800 558 822

Self-Assessment – Is Your Gaming Behavior Problematic?

Answer these questions honestly for yourself:

Do you often play longer than planned?
Have you tried to stop but couldn't?
Do you frequently think about gambling even when not playing?
Do you need increasingly higher bets to feel the same excitement?
Do you feel restless or irritable when you can't gamble?
Do you gamble to escape from problems or negative feelings?
Do you try to compensate losses by continuing to gamble?
Have you lied or endangered important relationships because of gambling?
Have you relied on others to solve financial problems caused by gambling?

Evaluation:

0-2 Yes answers: Unproblematic gaming behavior
3-4 Yes answers: Increased risk, watch your behavior
5+ Yes answers: High risk, professional help recommended

This test doesn't replace professional diagnosis but gives a first indication.

Practical Tips – Stay in Control

Set a budget: Before playing, decide how much you want to spend. Stick to it.
Set time limit: Use a watch or timer. Stop when time's up.
Never play drunk: Alcohol clouds judgment and leads to bad decisions.
Accept losses: Losing is part of gambling. Accept it and don't chase money.
Use winnings wisely: Won? Withdraw a part before continuing to play.
Don't play under stress: Gambling isn't an outlet for problems.
Cultivate alternatives: Hobbies, sports, social activities – a balanced life protects from addiction.

Our Commitment

Viggoslots commits to responsible gambling:

We offer comprehensive self-control tools
We train our support staff to recognize warning signs
We don't engage in aggressive marketing (no spam emails, no misleading ads)
We respect self-exclusions and strictly enforce set limits
We cooperate with organizations fighting gambling addiction

If you notice problems or have feedback on our responsible gaming practices, contact us at: [email protected]

Final Word

Gambling can be fun – but only if it stays under control. Use the available tools, watch for warning signs and don't hesitate to get help if needed.

At Viggoslots we want you to have fun. But not at the expense of your health or finances. Play responsibly. Stay in control.